Episode 25: Mark Ross & Mike Ventriello on Dental Brand Growth and Storytelling

Dental brand growth requires authentic storytelling beyond features. In Episode 25 of The Technology Evangelist Podcast, sponsored by Medidenta Digital Solutions, Dr. John Flucke welcomes Mark Ross and Mike Ventriello — co-founders of Personify Group with 60+ combined years in dental marketing (Nobel Biocare, iTero, more).

Key Insights:

  • Origin Story: From lab tech (1982 lost-wax era) → agency leadership → competing agencies → uniting as Personify Group. Focus: wider services (PR, branding, digital, investor relations) without agency overhead.
  • Brand Philosophy: Every company needs a unique “fingerprint” — emotional, human connection. Differentiate via benefits/solutions, not just features. Draw from consumer giants (Ogilvy, Apple) for B2B impact.
  • Personify Approach: Advisory team (clinicians, VCs) for fresh perspectives. Virtual focus groups with full teams (dentists, hygienists, assistants) uncover real needs pre-launch.
  • Market Realities: Dentists as consumers demand breakthrough creative. Avoid “flat” B2B ads. Leverage influencers across roles — everyone impacts decisions.
  • Future Outlook: Deeper integration of patient/team feedback; storytelling that builds loyalty in commoditized markets.

Mark & Mike’s takeaway: Great marketing accelerates great products — and creates emotional bonds patients/doctors trust.

Visit personifygroup.com or LinkedIn: linkedin.com/company/personifygroup

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